Frequently Asked Questions

Our marketplace is a multi-vertical platform where you can buy, sell, rent, and discover listings across real estate, vehicles, events, services, jobs, classifieds, and products — all in one place.

Yes — browsing, searching, and viewing listing details is completely free. You only need an account to contact sellers, make bookings, or post listings.

The marketplace supports Properties (sale & rental), Vehicles, Products, Services, Jobs, Events, and Classifieds. Categories are managed by the platform administrator and may vary.

If you encounter a listing that looks suspicious or fraudulent, please use the "Report" option on the listing page or contact our support team directly. We review all reports within 24 hours.

Find a listing you're interested in, click through to the detail page, and follow the booking or purchase flow. For properties you'll select dates; for events you'll choose tickets; for products you'll add to cart.

Cancellation policies vary by listing type and seller. Property and event bookings may be eligible for a refund depending on the cancellation window. Check the specific listing's policy or contact the seller directly.

Each listing page has a "Send Message" or "Contact" button. You need a free buyer account to send messages. Responses are delivered to your buyer dashboard inbox.

Yes. We take data privacy seriously and never sell your personal information to third parties. All transactions use encrypted connections. See our Privacy Policy for full details.

Click "Post Listing" in the navigation and register for a partner/seller account. After your application is reviewed and approved, you can access the seller dashboard and start posting listings.

Sellers access the platform through subscription plans. Plans may vary in listing quotas, feature access, and commission rates. View available plans in the seller dashboard after registration.

Payments collected via the marketplace are credited to your seller wallet. You can withdraw your balance via the available payout methods in your seller dashboard settings.

New listings enter a review queue and are typically approved within a few hours. You'll receive a notification when your listing is approved and live. Listings that violate our guidelines will be declined with feedback.

We accept all major credit and debit cards (Visa, Mastercard, American Express) via Stripe. Payment availability may vary by region.

All payments are processed by Stripe, a PCI-DSS Level 1 certified payment processor. We never store your full card details on our servers.

Charges appear on your statement immediately upon successful payment. For bookings, payment is captured at time of booking. You'll receive a confirmation email with the transaction reference.

Click "Forgot password?" on the login page and enter your email address. We'll send you a password reset link that expires in 60 minutes.

Yes. You can register as a buyer and later apply to become a partner/seller from your dashboard. The two roles are managed separately with their own portals.

Account deletion requests can be submitted by contacting support. Active listings, pending bookings, and unsettled wallet balances must be resolved before deletion.